This page explains how information submitted through the consultation form may be used and who it may be shared with. Please read it before submitting a consultation form.
Information That May Be Submitted
- Name
- Email address
- Phone number
- Preferred language
- Consultation details
- Diagnosis result
- Some answers selected in the diagnosis
- Consultation category
- Submission date and time
Diagnosis answers alone may not identify you, but when combined with your name, email address, phone number, or consultation details, they must be treated as personal information.
Purpose of Use
- To check consultation details
- To provide necessary guidance
- To introduce services or consultation options that match the diagnosis result
- To introduce partners or specialists
- To reply to inquiries
- To prevent spam or misuse
- To improve diagnoses and services
Possible Sharing Recipients
- Website operator
- Support services for foreign residents
- Partner businesses for SIM, Wi-Fi, housing, Japanese learning, and related services
- Administrative scriveners, specialists, or consultation organizations
- Company support services
- Other partners needed to respond to the consultation
When we share information, we limit it to the scope related to the consultation.
Information That May Be Shared
- Name
- Email address
- Phone number
- Preferred language
- Consultation details
- Diagnosis result
- Consultation category
- Supplementary information needed for response
Not all information is always shared. We share only the information necessary for the consultation.
How Many Companies May Receive the Information
Depending on the consultation, information may be shared with one or more possible partners. For example, for housing support, we may check multiple candidates that can support the relevant area or language. We aim to keep sharing to the minimum necessary scope.
Possibility of Sales or Follow-up Contact
After submitting the form, you may receive an email or phone call from the website operator or a partner. The contact may be for consultation response, service guidance, schedule confirmation, or estimate confirmation. You can request that unnecessary contact stop.
No Obligation to Contract
Submitting a consultation form does not mean you must use or contract with any introduced service. Please check fees, contract terms, cancellation rules, and support details before deciding.
Deletion, Correction, and Stop-Contact Requests
If you want your submitted information deleted, corrected, or contact stopped, please contact us with the consultation date, submitted name, email address or phone number, and your request.
Consultations That Need Special Care
- Residence status
- Work eligibility
- Employment contracts
- Legal disputes
- Medical judgment
- Financial product judgment
- Tax, social insurance, or labor matters
For accurate decisions, please consult public offices or qualified specialists.
Related Pages
Consent Text Used in the Consultation Form
We use your consultation details, diagnosis result, and contact information to reply, guide you, and introduce suitable partners when needed. For sharing scope, contact range, and deletion requests, please read “Personal Information and Contact Scope.”